Privacy Policy
At Tangerine Homes, accessible via [your website URL], we are committed to protecting the privacy of our users, whether you're a property owner, guest, or visitor to our website. This Privacy Policy outlines how we collect, use, store, and disclose your personal information. It applies to our online activities and interactions, including property management services and our website.
1. Information We Collect
We collect various types of personal information from property owners, guests, and visitors, including:
- Property Owners: Name, contact details (email, phone), property details, financial information for payments, and any other necessary data for property management.
- Guests: Name, contact information (email, phone), booking details, payment information, and preferences regarding your stay.
- Website Visitors: Data such as IP addresses, browser type, ISP, pages visited, and interaction on our site through cookies and log files, as explained below.
When you contact us directly, we may receive additional details like your message content and any attachments you provide.
2. How We Use Your Information
We use the information we collect for a variety of purposes, including but not limited to:
- Service Delivery: Managing properties, processing payments, handling bookings, and property maintenance.
- Improvement: Enhancing and personalizing your experience on our website, analyzing usage trends, and developing new services.
- Communication: Providing updates, customer service, and marketing materials, with your consent.
- Legal Compliance: Fulfilling legal obligations and preventing fraud.
3. Log Files and Cookies
Tangerine Homes uses log files and cookies to track user activity on our website and improve performance. These technologies collect non-personal data such as IP addresses, browser types, pages visited, and date and time stamps. The information is used to analyze trends, administer the site, and customize your browsing experience based on preferences.
4. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Trusted third-party vendors for payment processing, cleaning, and maintenance services.
- Legal Authorities: If required by law or in compliance with legal requests.
- Business Transactions: In the event of mergers or acquisitions.
5. Your Privacy Rights
European Union Residents (GDPR)
Under the General Data Protection Regulation (GDPR), users have the following rights:
- Access: You can request a copy of your personal data.
- Rectification: You can request that we correct inaccurate or incomplete data.
- Erasure: You can request the deletion of your data under certain conditions.
- Restriction: You can request the restriction of data processing.
- Objection: You can object to our processing of your data under specific conditions.
- Data Portability: You can request that we transfer your data to another organization or directly to you.
To exercise any of these rights, please contact us at info@tangerine.com.cy.
California Consumers (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Request disclosure of categories and specific pieces of personal data collected.
- Request deletion of personal data collected.
- Opt out of the sale of personal data.